customer satisfaction and experience

Customer satisfaction experience

customer service satisfaction

The importance of customer satisfaction. We don’t need to tout our services, our customers do that better than us. Thanks to them. Here is a non-exhaustive list of testimonials of our clients from several countries. We update as we go.

In english (international)

In french (francophone countries or also speaking french)

myswissmailaddress customer satisfaction

Customer satisfaction testimonials

NEW>> Thank You for Your fast and good service! I will recommend You and order again! I’ll be sure to keep using this service. Best wishes,

Mr G. C., Georgia

NEW>> Thank you so much! MySwissMailAddress helped me get some of my family’s favorite Swiss chocolates shipped home to America for Christmas presents. Everyone’s going to be so surprised because the chocolatier doesn’t ship internationally!

Mr P. S., USA

NEW>> Thank you for your service! Last time, I was very surprised how swiftly responses were made and how quick the package was delivered. I’m sure this time will be just as pleasant. Thanks again, I’ll be sure to keep using this service.

Mr J. P., USA

NEW>> Thank you! Yes, I’ve been satisfied. Thanks for the great communication throughout the entire process!

Mr M. A., USA

So far it’s been perfect!

Med vänliga hälsningar

Mr L. R., Sweden

Yes, I have been very satisfied.

Thank you,

Mr J. D., USA

I am VERY impressed with your secure scan service and consider your provision of large scanned mail (on a Sunday) truly “going the extra mile”!

Thank you, thank you MSMA.

Best wishes

Mr C. H., France

Amazing service and support. I’ve been extremely satisfied with their service so far and recommended to all my friends already. Really good and fast communication as well. A+

Thanks and looking forward to do business with you again.

Mr C. L. F., Canada

Great service as usual, quick dispatch and good communication.

Mr Y. L., Great Britain

Many thanks for your excellent service and with my best greetings.

Mr M. P., the Philippines

The package has arrived. I can’t thank you enough for all your help. I am very satisfied with your service and your professionalism and fast responses and hendeling of the package.

Mr D. M., Slovenia

I’m very happy to receive my item – a rare find on a local Swiss Marketplace – and being able to ship it to Sweden. Without MySwissMailAddress package re-shipment service, this wouldn’t have been possible, and it was a very smooth process to forward my item with their services. The additional assistance I was given during this process was also very helpful and response time was prompt. Thus, if you need something shipped from Switzerland that otherwise wouldn’t ship to your location, then this service is highly recommended.
I can say with assurance that I’m a very satisfied customer of your services!

Ms P. S., Sweden

Sounds great thank you again! When I receive my package I will immediately reorder. You run an amazing service over there.

Mr S. L., USA

Thank you! I’m very happy with your care package service with quick responses.
I want to use it again ?

Ms C. T., Japan

I am more than satisfied with your service! You were really professional and prompt and ready to help me to solve the problem with package delivery of my purchases.

I would definitely recommend your service to anybody. Once more thank you very much.

Mr R. S., Slovenia

Great service and communication. Very quick shipping. I haven’t used any other forwarding service, since I don’t feel the need to change.

Mr L. Y., United Kingdom

I just want to confirm that the package arrived yesterday. Thanks a lot for the swift and straightforward service.

Ms B. S., Germany

On satisfaction yes, very happy with this service. Many thanks again.

Ms N. F., Ireland

The service was great, just wish the maximum limit for the weight was higher than 10kg.

Mr Y. L., Great Britain

Thanks a lot for your help, support and understanding, I really appreciate that!

Your services have been great!

Mr C. O., Malta

I’m satisfied with MyswissMailaddress service. Always having a prompt answer to questions. You have follow up to the shipment. Recommend 100%. Would do it again. Thank you very much.

Mr V. U., Mexico

We are very satisfied with your packages service, thank you!

Mr E. R., Australia

I liked the experience about forward the packages. I might use the service again soon.

Mr A. B., Spain

Yes I have!!

Thank you very much for such an EXCELLENT service!

Ms E. C., USA

Oh, yes, of course, I am sorry for not letting you know sooner!

I really appreciate your service, it was seamless and wonderful! I will be sure to use it in the future when I am ordering things!

Ms M. H., USA

Thank you very much!

My Swiss Mail Address has an outstanding reshipping service. Easy communication, fast response and very reasonable costs.
I was looking how to have the very limited Panini’s World Cup Sticker Album living outside Switzerland and My Swiss Mail Address was the best solution!

Thank you!

Mr B. S., USA


Yes, I am very satisfied, thank you.

Mr T. M., Hong Kong

I had a great experience with MY SWISS MAIL ADRESS. Everything was organized very professional and by schedule.

I will use your service again in the future. Thanks a lot

Mr O. M., Israel

Thank you so much for all your assistance, I will definitely use your service again in the future if I need to forward another package. I am very pleased with how everything went!

Mr N. E., USA

Thanks! Your service was quite clear, fast and easy. I did like your website question-answer section which cleared the process for me.

Ms H. L., Finland

First of all – thank you very much for your service. Already share your service with most of my colleagues and friends.

200% Recommended!!!!

After wasting time asking local suppliers to send goods abroad, I got into website and found a really easy way to forward local purchasing to Israel.
Affordable, reliable with no delays.

Switzerland has so many good products. Will use your service again for sure.

Mr Y. B., Israel

I appreciate you providing this service from Switzerland, and your responsiveness to my queries, which has been excellent.

Mr F. B., New Zeland

I feel comfortable recommending your services, thank you for your courtesy and professionalism.

Mr H. S., USA

Thank you very much for your service! I’m very satisfied. Can I use your service again several days later?

Mr A. B., Germany

I am very satisfied with your package service because It is fast and professional. Thank you

Mr A. V., Italy

Thanks again for the exceptional service. I’m now looking forward to more swiss shopping :)

I’m a regular user of package forwarding services from Europe and Australia to the United States, and recently used MySwissMailAddress to relay a purchase from Switzerland.

I found them to be highly professional, efficient, very helpful, and excellent communicators. Out-and-out the best service I’ve experienced in over 20 years.

Mr B. S., USA

I ordered some products from a Swiss shop that didn’t deliver abroad so I used the services of my Swissmailaddress and I must say they were extremely efficient.

They asked for the details of the order and then indicated how much it would cost and told me to go ahead. They received the order in a matter of days and sent it off the following day. I am impressed by their efficiency.

Mr S. W., Spain

customer testimonials of

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Customer satisfaction testimonials

NEW>> Merci pour les preuves d’envoi. Je suis pleinement satisfaite de votre service qui s’est montré particulièrement réactif quelle que soit la demande et a à chaque fois apporté les bonnes solutions. Bien cordialement,

Mme S. S., Guadeloupe

NEW>> Je confirme que j’ai bien reçu mon colis. J’ai trouvé le service pratique, réactif et efficace. Je suis très satisfait.

Mr M. F., France

NEW>> Je vous remercie de votre rapidité et de votre réactivité, tout le suivi s’est très bien passé, entreprise fiable et très réactive. Je vous recommanderai et me retournerai vers vous à l’avenir. Merci !

Mr P. P., France

J’attendais d’avoir reçu le premier colis avant pour vous donner mon avis.
Celui-ci est très positif. J’ai beaucoup apprécié votre réactivité.

Mr R. C., France

Je vous donne un avis d’entière satisfaction au niveau du suivi, de la réactivité sur votre service de réexpédition de colis.

Mme J. H., Luxembourg

J’ai trouvé vos services d’une qualité irréprochable : réponse rapide, réexpédition très rapide, tarifs très corrects.
Je suis très contente du service que vous m’avez rendue, et je vous remercie !

Mme M. G., France

Merci infiniment.
Votre service a été parfait. Je recommanderai.
Merci encore.

Mme D. B., France

Merci encore pour votre service et votre réactivité.

Mr A. C., France

Merci pour votre rapidité, oui je très satisfait de votre service de réexpédition.

Merci à très bientôt.

Mr C. C., Algérie

Tout était impeccable. Je suis ravie du service que vous m’avez rendue.

Mme A. L., France

Je suis vraiment très satisfaite de cette première prestation, vos services sont très réactifs et compétents, si besoin je referai appel à vous sans aucun problème.

Mme S. B., France

Tout à fait satisfait. Ça m’a permis de pouvoir obtenir un article que le vendeur n’expédie pas en France.

Mr B. C., France

Bonjour, je suis en effet parfaitement satisfaite !

Merci beaucoup pour ce service de réexpédition de colis que vous proposez !

Mme D. G., France

Je suis très contente vous êtes immédiatement à l’écoute et très réactif ! C’est rare de nos jours. Merci encore.

Mme A. F., France

Bonjour, je vous remercie j’ai bien reçu mon colis ce jour. J’ai été très satisfait merci.

Mr Y. A., Belgique

Merci pour votre service. Vous avez été très efficace.

L’ensemble de vos retours toujours juste et dans un laps de temps très court.

Mr T. J., France


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